Apple Watch Edition returns will reportedly go through a strict inspection process

According to a new report, returns for Apple Watch Edition devices will undergo a more rigorous inspection process than other models by Apple Store staff.

When a customer brings their Apple Watch Edition into an Apple Store for a return, the device will reportedly undergo extra scrutiny to make sure it is physically undamaged and contains all of the gold it shipped with. 9to5Mac reports:

When an Edition is brought into the store to be returned, the Watch will first be visually inspected by a member of the floor staff to ensure that the luxury device is in proper condition and is not cracked nor engraved. Next, an allocated Genius Bar staff member will inspect the Watch with special tools, including microscopes and a gold weight scale, to ensure that no gold has been removed from the Watch to be sold on secondary markets.

According to the report, the device will then move on to be processed by an Apple Store manager. Once processed, the returns must be stored in a tamper-proof bag signed by both the manager and the Genius Bar employee in charge of the inspection.

While the process isn’t confirmed, it shouldn’t come as much of a surprise that Apple might employ a stricter return process for a device that starts at $10,000.

Source: 9to5Mac

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Source: iMore

About Bhavesh Rabari

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